Device Guides

Apple iPhone XR

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Log on to App Store from a computer and update your payment information.

Possible cause 1:

Your Apple ID payment information is incorrect

Solution:

Log on to App Store from a computer and update your payment information.

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