Device Guides


I can't make voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 12 possible causes:

  1. Not adequate network coverage
  2. There's a temporary network problem
  3. There's an error at the receiving end
  4. The selected network is out of range
  5. The selected network mode is not available
  6. Roaming isn't activated in your rate plan
  7. There's no credit on your prepaid phone card
  8. Your number has been suspended
  9. Flight mode is turned on
  10. Fixed dialing is turned on
  11. Your mobile phone is overloaded for unknown reasons
  12. Your SIM is faulty
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