Device Guides


I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to use your mobile phone as a Wi-Fi Hotspot.

Possible cause 1:

Wi-Fi Hotspot isn't used correctly

Solution:

See how to use your mobile phone as a Wi-Fi Hotspot.

Find "Configure Wi-Fi hotspot"
Tap Settings.
Tap More.
Tap Tethering & portable hotspot.
Tap Portable Wi-Fi hotspot.
Tap Configure Wi-Fi hotspot.
Select Wi-Fi Hotspot settings
Tap Network name.
Key in the required name of the Wi-Fi Hotspot and tap SAVE.
Tap Encryption type.
Tap WPA2 PSK.
The password prevents others from accessing your Wi-Fi Hotspot without your approval.
Tap the field below "Password" and key in the required password.
Tap SAVE.
Turn on Wi-Fi Hotspot
Tap the indicator to turn on the function.
Return to the home screen
Tap the Home key to return to the home screen.
Establish connection to Wi-Fi Hotspot from another device
Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.

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