Device Guides


I can't establish a wireless connection to my router

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to find the password for your router.

Possible cause 1:

The entered password is incorrect

Solution:

See how to find the password for your router.

Establishing a connection to the internet
Click the network icon.
Click the name of your Wi-Fi Hotspot.
You can find the Wi-Fi hotspot name and password on the inside of your router and on the router screen.
Key in the password for your Wi-Fi Hotspot and click Join.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks