I can't use my internet browser
This troubleshooting guide will take you though a number of possible causes
to help you find a solution to your problem.
Can you use your modem as a Wi-Fi Hotspot?
It's important to find out if you can use your modem as a Wi-Fi Hotspot. If your modem has no internet connection, you need to solve this problem first. When the problem is solved, you'll most likely also be able to use your internet browser.