Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


You need a new SIM. Contact customer service or find an Optus dealer near you using our Store Locator.

Possible cause 1:

Your SIM is blocked

Solution:

You need a new SIM. Contact customer service or find an Optus dealer near you using our Store Locator.

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