Device Guides

Samsung Galaxy Note 10.1 (2014 Edition)

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My tablet doesn't play a message tone when I receive a message

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Does your tablet ring when there's an incoming call?

It's important first to find out if your tablet rings when there's an incoming call. If your tablet doesn't ring when there's an incoming call, you need to solve this problem. By solving this problem you'll most likely solve your problem with no message tone.


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