Device Guides

Samsung Galaxy S4 Mini

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I can't receive any calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Select a longer delay for the call divert.

Possible cause 1:

Missed calls are diverted too fast

Solution:

Select a longer delay for the call divert.

1. Find "Voice call"
Tap Phone.
Tap the Menu key.
Tap Call settings.
Tap Additional settings.
After a moment the current settings are displayed.
Tap Call forwarding.
Tap Voice call.
2. Select divert type
After a moment the current settings are displayed.
Tap one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
3. Divert calls to voicemail
Key in +61411000321 and tap Enable.
4. Return to the home screen
Tap the Home key to return to the home screen.

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