Device Guides


I can't connect to another Bluetooth device

This troubleshooting guide will take you though a number of possible causes
to help you find a solution to your problem.

We found 6 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth is turned off on your mobile phone
  3. Bluetooth is turned off on the other device
  4. Bluetooth visibility is turned off on the other device
  5. There's an error on the other device
  6. The entered password is incorrect
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